Refund and Returns Policy
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Refund and Return Policy
At Rana Ghazy Jewelry, we take pride in crafting each piece with the utmost care, ensuring every product is customized, handmade, and truly one of a kind. Our commitment to quality and craftsmanship means that every item is created specifically for you, making it unique and personal.
Order Cancellation & Refund:
- We understand that sometimes plans change. If you wish to cancel your order, you may do so within 24 hours of order confirmation to receive a 70% refund of the total amount paid.
- Cancellations requested after the 24-hour window are not eligible for a refund, as production of your custom piece will have already begun.
Warranty & Quality Assurance:
We stand behind the quality of our products. Each item comes with a warranty period, during which any technical issues will be repaired or replaced at no additional cost to you. Our priority is to ensure you are completely satisfied with the craftsmanship of your piece. With this warranty, there is no need for refunds related to quality concerns.
Thank you for choosing Rana Ghazy Jewelry. We appreciate your understanding and support of handmade craftsmanship.
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